IPA Healthcare Document Processing

From 45 Minutes to 3: How AI Transformed Patient
Intake and Boosted Billing Accuracy

A major healthcare provider was struggling under the weight of its own paperwork. The manual processing of over 1,000 patient intake forms daily was a significant operational drain, with each form taking an average of 45 minutes to handle. This slow, labor-intensive process was not just inefficient; it was also prone to frequent data entry errors, which directly impacted billing accuracy and delayed reimbursements. The administrative burden also diverted skilled clinical staff away from high-value patient care.

The system’s key functions include:

Automatically extracting critical patient information, complex medical codes, and insurance details from thousands of daily forms.

Intelligently handling exceptions, such as handwritten notes or incomplete fields, flagging them for rapid human review.

Validating data in real-time against existing records to ensure accuracy before it enters the billing system.

Integrating directly with the provider's backend systems to eliminate manual data entry entirely.

The deployment delivered immediate and transformative results, fundamentally changing how the provider manages patient information and freeing up critical resources.

93% Reduction in Processing Time:

The average handling time per form plummeted from 45 minutes to just 3 minutes.

97% Data Accuracy Achieved:

Automated validation and intelligent extraction virtually eliminated the data entry errors that were impacting the billing cycle.

60% Improvement in Billing Cycle Time:

With accurate data flowing into the system instantly, the time to reimbursement was drastically reduced.